Last update: 02.06.24
INTRODUCTION
The following Terms and Conditions ("Terms") govern your use of our services and products. By accessing, using, or signing up for our services, you agree to be bound by these Terms, which constitute a binding legal agreement between you and us. These Terms outline your rights and responsibilities when using our services, as well as ours towards you. Please read them carefully. If you do not agree with any part of these Terms, you should not use our services. We may amend these Terms at any time by posting the amended terms on our website. Your continued use of the services after any such amendment constitutes your agreement to the new Terms. If you have any questions regarding these Terms, please contact us. Your use of the services signifies your acceptance of these Terms and your agreement to be legally bound by them.
ACCEPTANCE OF TERMS
General Information
In this Agreement, "We" and "Us" refer to KNOWBASE CORP and its teams, also known as the operators of the Website (cupidcrossing.com). This document ("Agreement") forms a legal bond between two main parties: you ("You", or "Subscriber" when you subscribe to our services) and the owner of cupidcrossing.com—"KNOWBASE CORP". By using the Website and its content, and in exchange for the significant benefits recognized mutually, You and KNOWBASE CORP acknowledge the value of such benefits and agree to follow the terms outlined in this Agreement.
Services are considered provided once an email with a login and password has been sent to the email address you specified. You officially receive the services when this email, allowing access to our information platform via the provided login details, reaches you.
KNOWBASE CORP guarantees to promptly send an email with login details to the email address you have given, ensuring no unnecessary delays occur.
Glossary
"cupidcrossing.com" is recognized as the entity in charge of processing payments from the Subscriber, which encompasses the utilization of any third-party billing entities cupidcrossing.com might engage. "Site" refers to the online service that necessitates a Subscriber to create a username and password for accessing content and membership perks. "Member" or "Membership" refers to a subscriber or a user who maintains an active username and password for the Site. "Subscriber" is any individual who interacts with the Site by having a valid username and password. "Access rights" are the username and password combination that allows entry to the Site, serving as a license provided by the Site for a specific duration. To access our content platform, a unique username and email provided by the Subscriber at the time of the transaction are required. "Bookmark" is a URL that the Subscriber saves in their browser for quick access to the page, eliminating the need to log in again. "Information platform" encompasses all content available on cupidcrossing.com, including, but not limited to, materials provided by KNOWBASE CORP to the Subscriber and advice given via phone, chat, or other text-based communications.
USER OBLIGATIONS
Acceptable Use Policy
All subscribers must adhere to the Acceptable Use Policy, ensuring the site and its services are used for lawful purposes only. Activities that infringe on intellectual property rights, are defamatory, obscene, abusive, or otherwise objectionable, are strictly prohibited. Additionally, users are barred from engaging in conduct that would violate any applicable local, state, national, or international law. This includes attempts to gain unauthorized access to other computer systems or networks connected to the site.
Privacy and Security
KNOWBASE CORP is committed to the privacy and security of its subscribers. Information and data provided by the Subscriber, including personal details, payment information, and other sensitive data, are safeguarded in accordance with our Privacy Policy. Subscribers are responsible for maintaining the confidentiality of their account and password, and for restricting access to their computer or devices. It is crucial that subscribers notify KNOWBASE CORP immediately of any unauthorized use of their account or any breaches of security.
Divisibility
Should any part of this Agreement be found invalid or unenforceable, the rest shall remain in force. This ensures that even if a court modifies or removes a portion of this Agreement, the remainder still applies, guaranteeing the continuity and integrity of the user obligations and the overall agreement.
Engaging with Subscribers
cupidcrossing.com engages with its Subscribers through email or notices on the Site. Subscribers agree to receive legally binding communications such as agreements, notices, and other documents electronically. This includes receiving offers, news, or commercial content through various communication methods, where subscribers have the option to adjust their communication preferences.
Advertisement and Sponsorship
The Site may contain links to other websites, apps, or advertisements not under the control of cupidcrossing.com. These links do not constitute an endorsement by cupidcrossing.com. Subscribers acknowledge and agree that cupidcrossing.com is not responsible for the content or actions of these external sites. Any dealings or transactions with third-party websites, services, or software found through the Site are solely between the subscriber and those entities. cupidcrossing.com is not liable for any harm or loss caused by interactions with these third-party websites or their content.
By adhering to these obligations, subscribers contribute to a safe, respectful, and secure online environment for all users of cupidcrossing.com.
INTELLECTUAL PROPERTY RIGHTS
At cupidcrossing.com, we value and protect intellectual property, both our own and that of others. By subscribing to our website, you are entering into an agreement that respects the intellectual property rights outlined below:
Use Conditions
Upon subscribing, you are granted access to the services and content available on cupidcrossing.com for personal, non-commercial use. This license does not extend to any form of commercial utilization of the site's content or services, nor does it allow for the distribution, modification, or public exhibition of any materials. The privilege granted to you is individualized and non-transferable, emphasizing the importance of respecting the intellectual efforts and rights underpinning the site's content. Failure to adhere to these conditions may result in the immediate revocation of your access privileges, with the requirement to destroy any downloaded or printed materials obtained from the site.
Securing Access
Your access to cupidcrossing.com is safeguarded by a unique username and password, ensuring that your interactions with the site remain private and secure. It is imperative that you do not share these credentials with anyone, as doing so would compromise the security of your account and violate the terms of this agreement. Any unauthorized use of your account before you report a breach of security to us will be your responsibility. Our commitment to security includes using sophisticated software to monitor activities on the platform to prevent unauthorized access.
Withdrawal Rights
Subscribers enjoy a 14-day withdrawal period from the date of their subscription purchase, during which they can request a full refund. This right underscores our confidence in the value of our services and our commitment to subscriber satisfaction.
Rights Transfer
Transferring or assigning your subscription rights without explicit written consent from cupidcrossing.com is prohibited. This policy ensures that access to our content and services remains authorized and controlled. Conversely, cupidcrossing.com reserves the right to transfer or assign its obligations and rights under this agreement to a third party at its discretion. Such decisions will be communicated to subscribers in accordance with the procedures established in this agreement.
User Account
In creating a user account, you affirm the accuracy and truthfulness of all provided information and commit to maintaining its currency. The account you create is for your personal use only and may not be shared or transferred. KNOWBASE CORP reserves the right to refuse service, terminate accounts, or adjust content as needed to uphold the integrity of our services.
Modifying Your Membership
We understand that your needs may change, and we offer flexible options for modifying your membership. Changes can be made through account settings or by contacting customer support. These adjustments will take effect at the start of the next billing cycle, and we encourage early action to ensure seamless transitions.
By respecting these intellectual property rights and terms, subscribers contribute to a creative, respectful, and secure online environment for all users of cupidcrossing.com. Our mission is to provide high-quality, informative, and engaging content while protecting the rights of content creators and users alike. Compliance with these guidelines ensures the ongoing integrity and value of the services offered by KNOWBASE CORP.
BILLING
Billing Information
Payment Options
At KNOWBASE CORP, we understand the need for flexibility in payment methods, which is why we offer an assortment of options including Maestro, DinersClub, Visa, Mastercard, and JCB for your convenience. When proceeding to the payment stage, you'll be presented with these diverse payment choices to suit your preferences. It is our policy to perform a pre-authorization hold on your card for potential transactions. This encompasses a wide range of charges such as introductory prices, verification charges, subscription fees, and more. By completing a payment, customers agree to our Terms of Use, Refund Policy, and Privacy Policy available on cupidcrossing.com. Agreeing to subscribe confirms your acceptance of these terms, acknowledged through a mandatory opt-in feature. Furthermore, KNOWBASE CORP partners with various marketing entities to bring you discounted deals and reduced subscription renewals from $69.90 down to $64.99.
For certain countries, banking regulations and processing times may cause delays. Rebilling the next day helps users avoid the inconvenience of manually renewing their subscription, thereby maintaining continuous service without any lapse.
Cancellations and Refunds
At KNOWBASE CORP, we take chargebacks very seriously and conduct a detailed review of each case. This scrutiny may affect subsequent transactions, particularly in the event of suspected fraud. In such cases, cupidcrossing.com may reach out to the subscriber's credit card company to both protect the subscriber and halt any further unauthorized transactions. Our comprehensive approach to handling chargebacks is designed to ensure a secure and transparent shopping experience for all. For additional information, please refer to our Refund Policy.
Refund Policy
KNOWBASE CORP stands by a commitment to customer satisfaction, offering a complete refund within 14 days of any payment. True to our customer-first approach, we are always ready to assess and process refunds upon request from our customers. Detailed information regarding our refund protocols can be found on the Refund Policy page on our website.
Billing Disputes
In cases of billing disputes, customers are encouraged to first contact KNOWBASE CORP's customer service team directly. By initiating this dialogue, many issues can be resolved swiftly and satisfactorily without the need for further escalation. We prioritize clear communication and transparency in these situations, aiming to understand and address your concerns efficiently. Additionally, our team is trained to guide you through the process of contesting charges or understanding billing details to prevent similar disputes. Please visit our Contact Us page on cupidcrossing.com for comprehensive support options including email, phone, and live chat services.
MEMBERSHIP
License and Rights Granted to Subscribers
Subscribers acknowledge and accept that all content hosted on the Website, encompassing copyright material, trademarks, and other intellectual property, remains the exclusive property of the Company. Upon agreeing to this Agreement, verifying that you are of legal age for consent, and committing to settle all applicable Membership Fees, you are granted a non-transferable license for individual, non-commercial use. This license permits access to the Company's computer servers and enables the use of the Website for personal enjoyment, including but not limited to, entertainment, education, and recreation. Through the act of subscription, accessing password-protected areas, utilizing exclusive member content, and adhering to the Terms and Conditions, subscribers affirm their comprehension of, and agreement with, all stipulated terms, warranties, conditions, obligations, and other provisions detailed in this Agreement. Furthermore, subscribers assume complete financial responsibility for any and all charges outlined within this Agreement.
Promotional Discounts
In our ongoing promotional campaigns, KNOWBASE CORP is excited to offer special discount rates. These discounts provide the opportunity to enjoy significant savings on our subscriptions under specific conditions. Here's a glimpse at the potential savings:
- Happy could be available for as low as $24.39, $14.63, or even $10.12.
- The pricing for Happier might drop to $42.03, $25.22, or $17.43.
- Happiest could feature discounted rates of $72.42, $43.45, or $30.03.
Thanks to these exclusive promotional discounts from KNOWBASE CORP, subscription rates could be reduced to an attractive starting point of just $10.00 a month. This offers an exceptional value for those looking for cost-effective options.
For subscribers wishing to further enhance their experience, our service plans can be upgraded to include premium features and resources at $69.90 or $85.80. These premium tiers are designed to meet the high standards of our most discerning customers, providing a wide range of sophisticated advantages.
For those who purchase multiple services in one transaction, each service will be itemized on the billing statement for easy financial tracking. Additional details regarding transactions might be clarified on the subscriber’s statement in accordance with credit card industry standards, telecommunications regulations, or other applicable guidelines. For further details or more specific information regarding subscription terms and billing, subscribers are encouraged to visit cupidcrossing.com.
The cost of membership is intricately linked to the selected tier of service by the Member, offering a spectrum of choices outlined on our website. KNOWBASE CORP holds the discretion to adjust these pricing options when deemed essential. Each month, the most current cost of membership will be charged to the Member's account, in accordance with the payment method they have selected.
Subscription Process
Subscribing to KNOWBASE CORP is straightforward and secure. Choose your preferred membership tier, fill out the necessary information, and select a payment method. Upon completion, you will receive a confirmation email with your membership details.
Managing Your Subscription
At KNOWBASE CORP, we understand that the needs and circumstances of our subscribers can change over time. In recognition of this, we provide a variety of options for members to tailor their subscriptions according to their current preferences. Whether it involves upgrading, downgrading, or any other form of adjustment to your membership, these amendments can be effortlessly made through the account settings on our website or by contacting our dedicated customer support team via [email protected]. It's important to note that any modifications will take effect at the start of the next billing cycle. We recommend initiating any desired changes well before your subscription’s renewal date to ensure they are accurately and timely processed. For detailed instructions on how to modify your membership, including how such changes might impact your service access or billing, please visit the Membership Modifications section on our website or contact our customer support for personalized assistance. Our goal at KNOWBASE CORP is to provide a subscription service that aligns perfectly with your needs, and our team is ready to support any adjustments you might find necessary for your membership.
LIMITATION OF LIABILITY
Maximum Liability
Under no circumstance shall KNOWBASE CORP or its agents, employees, or subsidiaries be held liable to any user for any damages, including but not limited to incidental, special, consequential, or punitive damages arising out of or connected with the use of our services. The total liability of KNOWBASE CORP, whether in contract, warranty, tort (including negligence), or otherwise, will not exceed the amount you have paid to KNOWBASE CORP in the past six months for the specific service in question.
Indemnification
By agreeing to these terms, users agree to defend, indemnify, and hold harmless KNOWBASE CORP, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these terms and conditions or your use of the site, including, but not limited to, any content you post, services you use, or products you purchase through cupidcrossing.com.
Assumption of Risk
Users expressly agree that they use KNOWBASE CORP's service at their sole risk. The services are provided on an "as is" and "as available" basis. KNOWBASE CORP explicitly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
No Guaranteed Prevention
KNOWBASE CORP implements various security measures intended to protect against the loss, misuse, or alteration of information that we have collected from you. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that providing personal information is at your own risk.
By engaging with and utilizing the services provided by KNOWBASE CORP, you acknowledge having read, understood, and agreed to the limitations of liability outlined herein. These limitations are fundamental elements of the agreement between KNOWBASE CORP and its subscribers. Should you not agree with these terms, you are advised against the use of KNOWBASE CORP's services.
cupidcrossing.com emphasizes the importance of discretion while interacting online, advising users to critically evaluate the content and services offered. This extends to understanding the potential risks involved in digital transactions and communications. Users should be aware that while KNOWBASE CORP strives to provide a secure and reliable online environment, the inherent nature of the internet means that absolute security cannot be guaranteed. The digital landscape is continuously evolving, and malicious entities tirelessly work to breach existing security measures. Consequently, it is crucial for users to adopt a proactive approach to their online security, employing robust antivirus and anti-malware solutions, and being vigilant against phishing attempts and suspicious online activity.
Furthermore, KNOWBASE CORP encourages users to contribute to a safe and respectful digital community by refraining from posting harmful or offensive content. This includes respecting the intellectual property rights of others and avoiding the dissemination of unauthorized or copyrighted materials. Users are also advised to respect the privacy and personal information of others, ensuring that any shared content does not infringe upon individual rights or expectations of privacy. KNOWBASE CORP reserves the right to remove content deemed inappropriate, harmful, or in violation of these terms, and to take appropriate action against users violating these guidelines.
In the spirit of continuous improvement, KNOWBASE CORP welcomes feedback from its users. Constructive criticism and suggestions for enhancing the site's security measures and overall user experience are highly appreciated. By working collaboratively, KNOWBASE CORP and its users can foster a safer, more inclusive online environment where individuals feel empowered to engage, learn, and share without fear of undue risk or exposure to harmful content.
By continuing to use the services provided by cupidcrossing.com, users acknowledge their understanding of these risks and responsibilities. They agree to adhere to the guidelines set forth by KNOWBASE CORP to promote a safe, respectful, and enjoyable online experience for all.
TERMINATION POLICY
This Termination Policy is an integral part of the agreement between cupidcrossing.com (hereinafter referred to as "the Company") and the user (hereinafter referred to as "the Member"). By engaging with and utilizing the services provided by cupidcrossing.com, the Member acknowledges, understands, and agrees to adhere strictly to the terms laid out herein. This Policy, alongside any attachments, appendices, and additional policies provided by the Company, constitutes the entire agreement regarding the Member's use of the Company's services.
Cancellation and Termination by the Member
The Member has the right to terminate their agreement with the Company at any point. If the Member wishes to cancel their subscription or terminate their use of the Company's services, they must provide a written notice of cancellation to the Company at least TWO (2) DAYS before the end of the current subscription period. This ensures the Member is not automatically charged for the renewal period. Failure to provide timely notice will result in the automatic renewal of the subscription for the same term.
Members seeking to cancel their subscription may contact the Company's Support Team via email at [email protected], by phone, or through the Company's Unsubscribe Page. Requests for termination should include the Member's account details and a clear intention to cancel the subscription.
Refund Policy
Upon cancellation, Members may request a refund within 14 days of being charged, subject to the Company's approval. To request a refund, Members should contact the Support Team with their account details and transaction evidence. It is important to note that not all requests may be granted, and the decision for refund approval rests solely with the Company.
Termination by the Company
cupidcrossing.com reserves the right to terminate offerings, accounts, or memberships at any time, for any reason, at its sole discretion. Termination notices by the Company will be communicated to the affected Member at the email address provided during the subscription process. Causes for termination can include but are not limited to, breach of these Terms and Conditions, misuse of the services, or any illegal or improper use of the Site or its resources.
Upon termination, regardless of the initiating party, access to the Member’s account and all associated services will be disabled following the end of the current subscription period. Members terminated by the Company prior to the end of a subscription period are not entitled to a refund.
By agreeing to these terms, Members understand that there may be no remedy for the Company's decision to terminate services other than the termination itself. Members agreeing to these terms waive all rights to seek legal action or claims against the Company and its affiliates for such termination.
It is the responsibility of each Member to remain informed of any changes to these terms, as the Company reserves the right to modify these conditions at any time. Continued use of cupidcrossing.com's services following any changes indicates acceptance of the new terms.
AMENDMENTS TO TERMS
The Company may, at its discretion, revise or amend these Terms and Conditions at any time without providing direct notification to Members. It is imperative that Members regularly review the Terms and Conditions posted on cupidcrossing.com to ensure understanding and compliance with any modifications. The most current version of these terms will supersede all previous versions.
Notification of Changes
Changes to the Terms and Conditions will be effective immediately upon posting on the Site unless otherwise stated. In certain cases, the Company may choose to notify Members of significant changes through email or a prominent notice on the website. However, Members' continued use of the Site and its services after changes have been made will constitute acceptance of those changes.
Member's Responsibility
It is the Member’s responsibility to remain informed about the latest Terms and Conditions. Ignorance of any updates or changes will not serve as a defense against non-compliance. Should a Member disagree with the revised terms, the Member must terminate the use of the Site and its services promptly.
Acceptance of Amendments
By continuing to access or use cupidcrossing.com's services after amendments are made, Members demonstrate their acceptance of the revised terms. If a Member disagrees with the updated Terms and Conditions, the appropriate course of action is to discontinue the use of the Company's services.
Contact the KNOWBASE CORP
Members with questions, concerns, or comments regarding these Terms and Conditions or any amendments can reach out to the Company through the contact information provided on the Site. The Company welcomes feedback and aims to address any inquiries promptly.
USER RIGHTS
Right to Access
Access to the website is provided exclusively to each Subscriber through a unique username and password, ensuring confidential and secure access. Subscribers are required to maintain the confidentiality of their login credentials and are prohibited from sharing these with others, underscoring the importance of safeguarding their right to access. cupidcrossing.com is responsible for directly assigning passwords to Subscribers, except in cases where disclosure is mandated by law or a judicial order. Sharing login information or facilitating unauthorized access constitutes a violation of this Agreement. To further secure and monitor Subscriber access, the Site's proprietor may employ specialized software to oversee each Subscriber's usage of the service. In the event of a security breach, such as the theft, loss, or unauthorized dissemination of login details, it is imperative for the Subscriber to promptly notify cupidcrossing.com or the Site via the designated contact methods, including email or telephone. It is crucial to understand that Subscribers will bear the responsibility for any unauthorized use of the service that occurs prior to the official communication of the security incident to cupidcrossing.com or the Site.
Right to Rectification
Subscribers hold the right to request corrections to any inaccuracies in their personal data stored by cupidcrossing.com. It is the responsibility of cupidcrossing.com to ensure that the data it collects and processes is accurate, current, and relevant for the purposes for which it is used. In the event that a Subscriber identifies an error or outdated information in their personal data, they are entitled to contact cupidcrossing.com through the provided channels to initiate a rectification request. cupidcrossing.com commits to promptly address and rectify any verified inaccuracies, updating the records to reflect the correct details. This right empowers Subscribers to maintain control over their personal information, ensuring it remains accurate and up-to-date.
Right to Erasure
The "Right to Erasure," often referred to as the "Right to be Forgotten," allows Subscribers to request the deletion of their personal data from cupidcrossing.com's records. This right is exercisable under certain conditions, such as when the data is no longer necessary for the original purpose it was collected for, or if the Subscriber withdraws consent. Upon receiving a valid erasure request, cupidcrossing.com will take prompt action to remove the specified personal data, ensuring the Subscriber's privacy and autonomy over their information are respected and upheld.
Right to Restrict Processing
Subscribers also possess the "Right to Restrict Processing," empowering them to limit how their personal data is used by cupidcrossing.com. This right comes into play in specific scenarios, such as when the accuracy of the data is contested, or the processing is deemed unlawful but the Subscriber opposes erasure, preferring instead a restriction on use. During the period of restriction, cupidcrossing.com will only store the data and not process it further without the Subscriber's consent, except in legal claims or for the protection of another person's rights. This measure ensures Subscribers have greater control and say in the handling and processing of their personal information, providing peace of mind and reinforcing trust in cupidcrossing.com's commitment to privacy.
Right to Data Portability
It allows Subscribers the freedom to receive their personal data from cupidcrossing.com in a structured, commonly used, and machine-readable format. Additionally, it grants them the right to transmit this data to another controller without hindrance from cupidcrossing.com. This significant right facilitates the free movement of data across different service platforms, empowering Subscribers by giving them control over their data and the ability to utilize services most beneficial to them. Essentially, it ensures that personal data can serve the individual’s interests by enabling a seamless transition and interoperability between different platforms and services.
Right to Object
The "Right to Object" empowers Subscribers to oppose the processing of their personal data by cupidcrossing.com under certain circumstances. This right is particularly relevant when data processing is based on the legitimate interests pursued by cupidcrossing.com or a third party, including profiling activities. When a Subscriber exercises this right, cupidcrossing.com must cease processing the personal data unless it can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the Subscriber, or for the establishment, exercise, or defense of legal claims.
Rights Transfer
Subscribers may not transfer or assign their rights and obligations under this Agreement to any other party without the express written approval of cupidcrossing.com. This rule is designed to safeguard against unauthorized usage and adherence to the terms and conditions set forth. The rights granted to each Subscriber are intended for personal use only and cannot be shared, sold, or otherwise disseminated through any legal or illegal means. Conversely, cupidcrossing.com retains the authority to transfer, assign, or delegate its duties and rights under this Agreement to a third party at its discretion. Should such a transfer occur, Subscribers will be notified in accordance with the communication methods outlined in this Agreement.
Right to Lodge a Complaint
Subscribers who believe their data privacy rights have been violated have the Right to Lodge a Complaint with a supervisory authority. cupidcrossing.com encourages Subscribers to first reach out to its support team for any concerns. However, if not satisfied with the resolution, individuals can contact the relevant data protection authority in their jurisdiction. This ensures a mechanism for addressing grievances and enforcing data protection laws effectively.
CONTACT INFORMATION
Subscribers are afforded several communication channels, including email, conventional mail, or phone, unless otherwise delineated in the Agreement. Any inquiries, issues, or communications concerning the Site should be directed to cupidcrossing.com. Likewise, requests to cancel services obtained through the Site must also be sent to cupidcrossing.com. For queries specifically about these Terms and Conditions, subscribers are encouraged to contact [email protected].
WEBSITE BY THE URL: cupidcrossing.com
COMPANY NAME: KNOWBASE CORP
LOCATION: 1317 EDGEWATER DR. #1888, ORLANDO, FL 32804
INCORPORATION NUMBER: P24000024545
COMPANY DIRECTOR: Duane Phan Nguyen
EIN: 32-0773066
EMAIL ADDRESS: [email protected]